The 16th Int'l Conference on Management and Service Science(...

Conference details

The 16th Int'l Conference on Management and Service Science(MASS 2026)

July 20-22, 2026 Chengdu, China

Website：https://www.academicx.org/MASS/2026/

Date：July 20-22, 2026

Venue：Chengdu, China

Email：[email protected]

Index: CNKI

🌏 Conference Background

The 16th Int'l Conference on Management and Service Science (MASS 2026) will be held during July 17-19, 2026 in Chengdu, China. This Conference will cover issues on Management and Service Science. The aim of MASS 2026 is to provide a stage for researchers, engineers, academicians as well as industrial professionals from all over the world to present their latest research results and advanced research methods.

📝 Call For Papers
The 16th Int'l Conference on Management and Service Science (MASS 2026) will be held during July 20-22, 2026 in Chengdu, China. You are invited to submit papers and participate in our academic exchange.

Topics: The conference is soliciting state-of-the-art research papers in the following areas of interest:

Artificial Intelligence in Service Management

Service Innovation and Design

Digital Transformation in Service Industries

Sustainable Service Management

Human-Centered Service Design

Service Quality and Customer Satisfaction

Data-Driven Management

Cloud Computing for Service Delivery

Servitization of Manufacturing

Crisis Management in Services

E-commerce and Online Services

E-Government

Customer Relationship Management (CRM)

Robotics and Automation in Services

Supply Chain Management in Services

Employee Experience and Engagement

Service Operations Management

Omnichannel Service Delivery

Social Media in Service Management

Ethical and Inclusive Service Practices

Knowledge Management in Services

Blockchain in Service Management

Gig Economy and On-Demand Services

Experience Economy

Virtual Reality (VR) and Augmented Reality (AR) in Services

Cybersecurity in Service Management

📍 Attendance Methods

1.Regular Attendance ( No Submission Required )

You're also welcome to attend our conference (without submitting full paper or abstract)

2.Abstract submission

Submit abstract ( Regular Attendance + Abstract + Presentation )

You are welcome to submit abstract for oral presentation or poster presentation.

3. Full Paper submission

Submit full paper ( Regular Attendance + Paper Publication + Presentation )

You are invited to submit papers and participate in our academic exchange. One author will be invited to make an oral presentation and the paper will be published by peer-reviewed open access journal.

📞 Contact Us

Email: [email protected]

Whatsapp: +8618672346485

Tel: +86 15527426990

QQ: 1349406763

WeChat: 3025797047 / 15527426990

Official Account: Academic Communications

Official Website